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FAQs

Frequently Asked Questions

Need help? Be sure to visit our support forums for answers to your questions!

What is your logistic way for shipment?

we go by ro-ro bulk ship or container to continents such as south America, middle east, Africa, Oceania and Europe;
for countries such as Russia, Mongolia, Kazakhs tan, Uzbekistan etc, we can ship by trucks by road or railway.

What’s your terms of payment?

T/T30% as deposit, and balanced 70% before delivery from factory with truck photos or videos be provided, also other payment is negotiable.

What is your terms of delivery?

EXW/FOB/CFR/CIF

How about your delivery time?

Generally 20-30 days after receiving the deposit if we have ready in stock for normal standard model .The specific delivery time depends on the items and the quantity of the order.

Do you test all your trucks before delivery?

We have complete set of testing procedures,all of our trucks will be tested before delivery.

What's your minimum order quantity?

One unit.

What about warranty time?

25,000 km or 12 months from the date of shipment whichever comes first.

How about your product quality? Can your trucks be legally used in our country?

We have passed ISO, CCC certificate with valid VIN number, all our spare parts are from the original manufacturers with original part number and anti-fake label, quality is 100% guaranteed,so it will be surely legally used in your country.

Do you provide customized service?

Yes. We offer customized service as you needs for the performance, included special requirements.

Can I visit you?

Sure, welcome to visit our factory at any time.

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